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Have a question about the platform, want a walkthrough, or need technical help? Send it here and the right team picks it up.

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Best Channels

Reach the team that handles your question

  • Sales and demo

    See XerAds working on your own campaigns and content.

    Reply under 2 business hours

    sales@xerads.id

  • Technical support

    Help with integrations, billing, and troubleshooting.

    Reply under 4 business hours

    support@xerads.id

  • Partnerships

    Collaborations, co-marketing, and the agency programme.

    Reply within 1 business day

    partners@xerads.id
Enterprise Contact

Running a team larger than 50 people?

Get a custom SLA, single sign-on, a dedicated customer success manager, and API access sized for enterprise workloads.

  • Custom SLA
  • SSO and SCIM
  • Dedicated CSM

For enterprise needs, our team will help scope the deployment, workflow, and support model that fits best.

Contact Enterprise Team