Terms of Service
Last updated: October 2, 2026 ยท PT AMAL DIGITAL STUDIO
1. Acceptance of Terms
By accessing or using the XerAds Platform operated by PT AMAL DIGITAL STUDIO, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Platform.
2. Description of Service
XerAds Platform is a cloud based software (SaaS) that provides services for:
- AI powered SEO content creation and management
- Social media content creation, and publishing to connected Instagram business accounts
- Content synchronization to CMS platforms like WordPress
- Brand voice management and content templates
- Campaign planning, management, and reporting for the Google Ads and Meta ad accounts you link to XerAds, through the Google Ads API and the Meta Marketing API
3. User Accounts
- Registration: You must provide accurate and up to date information when registering. Accounts using false identities may be terminated without notice.
- Account Security: You are responsible for the security of your password and all activities that occur on your account. Report any unauthorized access immediately.
- One Account Per User: Except for Enterprise plans with multi user features, one account is intended for one user.
4. Acceptable Use
You agree to use the Platform only for lawful purposes and not to do the following:
- Infringe on copyrights, trademarks, or other intellectual property rights of others
- Create spam, misleading content, or content that violates search engine policies
- Reverse engineering, decompiling, or attempting to extract the Platform source code
- Use APIs or scraping without written permission from XerAds
- Resell Platform access to others without official permission
5. Subscriptions and Payments
- Billing Cycle: Subscriptions are billed monthly or annually according to the selected plan.
- Payments: Processed through Midtrans. We support bank transfers, credit cards, and other payment methods available on Midtrans.
- Price Changes: We will provide 30 days notice before price changes take effect.
- Automatic Renewal: Subscriptions renew automatically unless canceled before the renewal date.
6. User Generated Content
You have full rights to the content you create using the Platform. We do not claim ownership of that content. You are fully responsible for ensuring that published content does not violate third party rights or applicable regulations.
7. AI Content
The Platform uses configured AI providers for content creation, planning, and agent tasks. AI output may contain errors. You are responsible for reviewing content, recommendations, and advertising actions before approving or publishing them. AI provider data processing is described in our Privacy Policy.
8. Google Ads API & Meta Marketing API
8.1. Linking accounts and your authority
Google Ads and Meta features let you link eligible ad accounts to XerAds, view reports, and create or manage campaigns through the functions available in your workspace. You may link only accounts and assets you own or are authorized to manage for their owner. Agencies and team members must obtain their clients' authorization before linking an account, processing its data, or operating its ads.
Google Ads accounts are linked under XerAds' Google Ads manager account: an administrator of your Google Ads account accepts the link invitation XerAds sends, or, where it is offered, you accept the link with "Connect with Google". By linking an account, you confirm that you have the authority to do so, and you authorize XerAds, acting through its manager account with its own Google Ads API access, to read the account and to carry out the operations you or your authorized team instruct or approve. These can include creating or changing campaigns, ads, keywords, targeting, budgets, bids, and delivery status. A XerAds administrator may confirm who owns an account before XerAds manages it.
For Meta, you give XerAds' Meta Business partner access to the ad accounts and other assets you choose, and XerAds acts within that access on the same terms. The same terms apply to any connection you made earlier through your own Google Cloud project or Meta app.
An AI-generated plan or recommendation is not itself a guarantee of suitability; review the account, content, settings, and spend before authorizing an operation.
8.2. Advertising content, permissions, and data
You are responsible for the rights to your creatives, brands, landing pages, products, and any data you submit. Obtain the notices, permissions, and other lawful authority needed to process or disclose personal data. Do not provide data you are not entitled to use, misuse access tokens, share another customer's data, bypass account restrictions, or use the integration for fraud, unlawful targeting, surveillance, or prohibited discrimination.
You must comply with the Google Ads policies and applicable Google API terms, and with the Meta Platform Terms, Developer Policies, and advertising rules that apply to your use. You must not process data supplied through XerAds in a way that violates those requirements. XerAds' Privacy Policy describes the data we receive, its uses, sharing, retention, and deletion. These terms do not grant broader rights to Google or Meta data or override their restrictions.
8.3. Advertising spend and results
Unless expressly included in your service order, advertising spend charged by Google or Meta is separate from XerAds subscription or management fees. Your order and the advertising account's billing arrangements determine who pays those charges. You remain responsible for budgets and operations you authorize, including instructions submitted by your authorized team.
Forecasts and recommendations are estimates. We do not guarantee ad approval, delivery, ranking, conversions, revenue, or return on advertising spend. Provider reporting may be delayed or adjusted, and pausing a campaign may not take effect immediately. Verify spend and delivery in the provider's account; ending a XerAds subscription does not cancel charges already incurred there.
8.4. Third-party services and availability
Google and Meta operate their own services and control permissions, API access, account eligibility, ad review, billing, quotas, and suspensions. Features may become unavailable or require renewed authorization when a provider changes its services or permissions. XerAds is an independent service operated by PT AMAL DIGITAL STUDIO; use of these APIs does not imply endorsement or a partnership certification.
We may restrict an integration to protect account security, address misuse, or comply with a provider's valid requirements, including a requirement to stop processing or delete provider data. Any credentials you supply to XerAds must be valid, authorized for your use, and kept confidential.
8.5. Removing access and requesting deletion
You can remove a Google Ads account from XerAds at any time: choose "Remove from XerAds" under "Brief and setup" on the Ads Management page, which ends the link under XerAds' manager account, or end that link yourself in Google Ads under Admin > Access and security > Managers. For Meta, remove XerAds' partner access in Meta Business Settings, or, for a connection you made yourself, choose "Disconnect" in the same place in XerAds. You can also revoke the access you gave XerAds in your Google Account or Meta settings. Contact us if you cannot find the control you need.
Removing XerAds' access, deleting a XerAds draft, or cancelling your subscription does not pause or delete live ads at Google or Meta. Pause or end them in the relevant advertising account and verify the result. XerAds deletes its copy of a Google Ads account's data 30 days after the link ends. To delete other data stored by XerAds, follow the Data Deletion instructions or contact privacy@xerads.id. Retention and legal exceptions are described in the Privacy Policy.
9. Suspension and Termination
We reserve the right to suspend or terminate accounts proven to violate these terms. In cases of severe violation (fraud, system exploitation), termination can be done without prior notice.
10. Limitation of Liability
The Platform is provided "as is". We do not guarantee that the Platform will always be available without interruption. Our liability in any claim is limited to the amount paid in the last 3 months before the claim.
11. Governing Law
These terms and conditions are governed by the laws of the Republic of Indonesia. Any dispute that cannot be resolved through deliberation will be resolved through the competent District Court in Indonesia.
12. Contact Us
Questions about these terms and conditions can be submitted to: xerads.id/contact or email legal@xerads.id.